housIT is a virtual community of people interested or involved in housing to share knowledge and skills about best practice and innovation relating to housing and IT.
Monthly Articles have been specially commissioned by housIT. When you've had a read, do leave your comments on the discussion board, or contact us to let us have your views.
Have a look, too, at our sponsors' articles, further down the page.
|July 2001||The Real Direct Online Repairs Service||Swan Housing Group|
|May 2001||Choice-based lettings: the pilot scheme||Hal Pawson|
|Apr 2001||Systems issues in customer service centres||Keith Preston et al|
|Mar 2001||Workflow works||Denise Harrison|
|Feb 2001||Online repairs system||Knowsley Council|
South Staffordshire H A
|Dec 2000||Local Government - Trends in Application of ICT||Brian Westcott|
|Nov 2000||Connecting communities in Lewisham||Paddy Swift|
|Oct 2000||IT trends (the annual RSL survey)||John Stuttard|
|Sept 2000||Building the Places for People intranet||Nigel Hodgetts|
|Sept 2000||Housingnet - Camden Housing's Intranet||Hilary Simpson|
|August 2000||What are you doing watching television||
|July 2000||Social exclusion in the Knowledge Society||David Wilcox|
|June 2000||Making the Most of IT||Alan McDonald & Ann Martin|
|Anite||The software culture change (Tad Baranski)|
|Comino||Meeting Customer Needs through a Customer Service Centre|
|IBS||The balanced business scorecard and RSL's|